Portfolio

Rewrote a legacy REST API reference for a payments platform, reducing average time-to-first-call for new integrators from 4 hours to under 45 minutes.

• API docs
• OpenAPI
• Developer experience

Created an end-to-end onboarding guide for a SaaS developer platform, consolidating scattered README files and wiki pages into a single structured experience.

• Developer guides
• Docs-as-code
• Content strategy

Restructured a 200-page user manual for an enterprise IoT platform using DITA, enabling single-source publishing across web, PDF, and in-app help.

• DITA
• User manuals
• Single-sourcing